AI adoption and diffusion in public administration: A systematic literature review and future research agenda
Artificial Intelligence (AI) implementation in public administration is gaining momentum heralded by the hope of smart public services that are personalised, lean, and efficient. However, the use of AI in public administration is riddled with ethical tensions of fairness, transparency, privacy, and human rights. We call these AI tensions. The current literature lacks a contextual and processual understanding of AI adoption and diffusion in public administration to be able to explore such tension
Record details
Published: 12 October 2022
Source: OpenAlex
Category: Research
Topics: Bias & fairness · Privacy · Transparency
Retrieved: 14 July 2026
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How to cite this record
ethics.ai (12 October 2022), “AI adoption and diffusion in public administration: A systematic literature review and future research agenda,” evidence record 9124, https://ethics.ai/record/9124 (originally published by OpenAlex).
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