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If you are one of those tech leaders in a company that already has an agentic architecture with swarms of agents delivering some value and your challenge is how to optimize the cost and/or stitch these agents together across complex workflows, this blog may not be for you. But please read it if you have […]
Last year, we introduced the concept of the AI-native cloud, as we observed that the cloud industry was moving beyond commodity infrastructure toward platforms purpose-built for generative AI and agentic AI. We also identified two emerging paths in this transformation: AI infrastructure cloud platforms (neoclouds) and AI-centric neoPaaS. One year later, those two paths have evolved from emerging concepts into distinct market categories, […]
AI is creating real value, but the biggest opportunities will go to organizations that build the right foundations first. Explore five no-regrets investments that can help technology leaders govern, scale, and realize value from AI regardless of how the technology evolves.
AI agents aren’t coming — they’re already here. And they’re not waiting for your security architecture to catch up. Learn how Forrester's new AEGIS framework can help CISOs secure, govern, and manage AI agents and agentic infrastructure.
The Forrester Wave™: AI Platforms, Q3 2026 has just published, and if you’ve read previous evaluations in this category, prepare to recalibrate. Agentic AI has redrawn the boundaries of what an AI platform is, what it must do, and what vendors compete to provide it. The fifteen vendors evaluated represent one of the most heterogeneous […]
AI-moderated interviews are an emerging research tool in which an AI agent interviews human participants at scale by interacting with them in real time and facilitating the conversation based on their responses. AI moderators help teams collect qualitative insights at scale, lower language and time zone barriers in global research, and enrich surveys by combining […]
The biggest takeaway from Snowflake Summit 2026 wasn’t another AI announcement; it was a fundamental shift in what enterprises should expect from a data platform for AI. The conversation has moved beyond building models and copilots to operationalizing agentic AI at scale. It requires more than AI infrastructure; it demands a lakehouse capable of delivering […]
In nine days this month, OpenAI and Anthropic disclosed that their own models escaped safety evaluations and reached production systems at four other companies. No model malfunctioned — the governance did. Responsible AI now has to govern what agents do, not only what models decide, and that takes a responsible AI deployment policy.
Roseville, California just provided a case study in what happens when organizations confuse “AI-powered” with “AI-verified.” A Business Insider investigation found that Flock Safety’s AI license plate readers misread plates in 71% of the alerts sent to Roseville police over two years, incorrectly flagging vehicles as stolen or linked to a felony. That number isn’t […]
Apple’s new Siri AI is one of the biggest threats to the bank-customer relationship since mobile banking, and most banks are about to underestimate it. Siri AI inserts itself not into the payment, as Apple Pay did, but into the relationship, where trust, growth, and primacy are won or lost. Answering a customer’s money question […]
Enterprise resource planning (ERP) vendors are rapidly packaging autonomous operations as the next “platform” mandate, but the real constraint on the rollout of autonomous operations will be enterprise control — whether technology leaders can verify agent actions, govern consumption, and preserve business meaning across a fragmented estate. And fragmentation is the ERP operating reality: According […]
The enterprise data lakehouse is evolving. Once designed primarily to consolidate data for analytics, today’s lakehouse has become the operational foundation for agentic AI, delivering the trusted, governed, and real-time data that intelligent agents require to reason and act. As AI shifts from generating insights to executing business processes, organizations must rethink what they expect […]
In April 2025, OpenAI announced that it will require its users to complete formal, government-issued, national ID document-based identity verification (IDV). Now OpenAI announced that, effective September 1, 2026, Trusted Access Cyber (TAC) accounts will be required to authenticate using hardware passkeys to access OpenAI’s most advanced cyber AI models. This capability will need to […]
AI agents are delivering measurable business value to CRM operations by closing the gap between data, decision, execution, and results. In interviews with dozens of consultancies and customers, we found that AI agents in CRM: Increase productivity and lower the cost to serve. A public sector firm saves 90% in routine labor costs while processing […]
As commerce vendors embed genAI assistants into their platforms, digital leaders must balance productivity gains against growing governance risks to ensure that AI-generated work remains visible, auditable, explainable, and aligned with organizational policies.
Enterprise teams are moving agentic AI projects toward production faster than they are developing the architectural disciplines needed to build, govern, secure, and operate them. At the same time, many organizations are searching for a target-state agentic architecture that will stand the test of time. That, unfortunately, is a fool’s errand in the rapidly evolving […]
AI is no longer a future feature in application security; it is rapidly becoming a core part of how application security (AppSec) tools identify, prioritize, and remediate risk. Yet despite aggressive vendor investment, adoption remains constrained by trust concerns, questions about value, and uncertainty about pricing models. In our new report, The State Of Artificial […]
Today, Microsoft announced Project Perception, a series of red, blue, and green team agents designed to be coordinated together in an agentic architecture to evaluate infrastructure and close gaps as close to autonomously as possible. The red team agents find potential paths to compromise. The blue team agents prioritize and evaluate them. The green team […]
The core question that has consumed analytics and business intelligence leaders for years is, “What is the one best way for business users to consume data?” The answer has at times been reports, dashboards, or low-code GUI-based self-service analytics. The latest answer is generative AI-based natural language prompts. Maybe we have the question wrong. Perhaps […]
When an AI evaluation becomes a real-world security incident, leaders can no longer view model testing as a low-risk exercise. The OpenAI and Hugging Face incident reveals how agentic AI can cross trust boundaries, exploit vulnerabilities, and create business risk long before deployment.
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