Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study
Background Artificial intelligence (AI) is increasingly being used in healthcare. Here, AI-based chatbot systems can act as automated conversational agents, capable of promoting health, providing education, and potentially prompting behaviour change. Exploring the motivation to use health chatbots is required to predict uptake; however, few studies to date have explored their acceptability. This research aimed to explore participants’ willingness to engage with AI-led health chatbots. Methods Th
Record details
Published: 1 January 2019
Source: OpenAlex
Category: Research
Topics: Healthcare · Children & education · Agents & autonomy
Retrieved: 14 July 2026
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How to cite this record
ethics.ai (1 January 2019), “Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study,” evidence record 8492, https://ethics.ai/record/8492 (originally published by OpenAlex).
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