{
  "id": 8492,
  "url": "https://doi.org/10.1177/2055207619871808",
  "title": "Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study",
  "summary": "Background Artificial intelligence (AI) is increasingly being used in healthcare. Here, AI-based chatbot systems can act as automated conversational agents, capable of promoting health, providing education, and potentially prompting behaviour change. Exploring the motivation to use health chatbots is required to predict uptake; however, few studies to date have explored their acceptability. This research aimed to explore participants’ willingness to engage with AI-led health chatbots. Methods Th",
  "authors": "Tom Nadarzynski, Oliver Miles, Aimee Cowie, Damien Ridge",
  "category": "research",
  "topics": "healthcare,children-education,agents-autonomy",
  "orgs": null,
  "regions": null,
  "published_at": "2019-01-01T00:00:00.000Z",
  "fetched_at": "2026-07-14T16:33:39.868Z",
  "source_slug": "openalex",
  "source_name": "OpenAlex",
  "source_homepage": "https://openalex.org",
  "ethics_ai_record_url": "https://ethics.ai/record/8492",
  "original_url": "https://doi.org/10.1177/2055207619871808",
  "evidence_status": "source-only",
  "attribution": "via ethics.ai"
}