Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service
…and Wallboard • Automated Dialler, Autonomous Surveys, Answer - where applicable • Amazon Connect webchat and directed chat where applicable • Amazon Connect and Lex Gen AI where applicable • Digital Space managed service Estimated Dialler, Autonomous Surveys, Answer call volumes and extra minutes and dependent on usage. Estimated AWS Resale calls, Chat, Gen AI, storage etc..( Note AWS resale recalls, storage etc is estimated and dependent on usage.) Classification: Communications network.
Record details
Published: 22 April 2026
Source: UK Contracts Finder — AI procurement
Category: Policy
Topics: Regulation · Jobs & economy
Retrieved: 15 August 2026
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How to cite this record
ethics.ai (22 April 2026), “Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service,” evidence record 20047, https://ethics.ai/record/20047 (originally published by UK Contracts Finder — AI procurement).
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