Before Imperfections Escalate: How Inoculation Warnings by Service Robots Shape Customer Responses to Minor Service Imperfections
Publication date: Available online 6 August 2026 Source: Technology in Society Author(s): Lichen Ji, Shih-Shuo Yeh, Chieh-Lu Li, Shih-Yun Hsu, Tzung-Cheng Huan
Record details
Published: 8 August 2026
Source: Technology in Society
Category: Research
Topics: Children & education · Agents & autonomy
Retrieved: 8 August 2026
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How to cite this record
ethics.ai (8 August 2026), “Before Imperfections Escalate: How Inoculation Warnings by Service Robots Shape Customer Responses to Minor Service Imperfections,” evidence record 17485, https://ethics.ai/record/17485 (originally published by Technology in Society).
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