Evidence record 17360 · automatically gathered

FormBharo: Designing and Evaluating a Voice Agent for Conversational Form Filling in Rural India

In India, almost every social benefit starts with a form, yet the people who need these benefits most are often unable to read or write. Reaching them requires a spoken conversation. Today that work falls to frontline health workers who enroll beneficiaries one at a time, a poor use of stretched capacity. We built FormBharo ("fill the form" in Hindi), a voice agent that fills a structured form over a phone call under tight latency and cost budgets by pairing Large Language Models (LLMs) with det

Record details

Published: 6 August 2026
Source: arXiv cs.HC
Category: Research
Topics: Healthcare · Agents & autonomy
Retrieved: 7 August 2026

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ethics.ai (6 August 2026), “FormBharo: Designing and Evaluating a Voice Agent for Conversational Form Filling in Rural India,” evidence record 17360, https://ethics.ai/record/17360 (originally published by arXiv cs.HC).

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