Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review
BACKGROUND: Chatbots, or conversational agents, have emerged as significant tools in health care, driven by advancements in artificial intelligence and digital technology. These programs are designed to simulate human conversations, addressing various health care needs. However, no comprehensive synthesis of health care chatbots' roles, users, benefits, and limitations is available to inform future research and application in the field. OBJECTIVE: This review aims to describe health care chatbot
Record details
Published: 12 April 2024
Source: OpenAlex
Category: Research
Topics: Healthcare · Agents & autonomy
Retrieved: 14 July 2026
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How to cite this record
ethics.ai (12 April 2024), “Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review,” evidence record 9548, https://ethics.ai/record/9548 (originally published by OpenAlex).
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