Generative AI for customer contact - Live Trials
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment Classification: General management consultancy services.
Record details
Published: 23 January 2026
Source: UK Contracts Finder — AI procurement
Category: Policy
Topics: Regulation · Agents & autonomy
Retrieved: 15 August 2026
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How to cite this record
ethics.ai (23 January 2026), “Generative AI for customer contact - Live Trials,” evidence record 19975, https://ethics.ai/record/19975 (originally published by UK Contracts Finder — AI procurement).
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