Investigating the Impact of User Trust on the Adoption and Use of ChatGPT: Survey Analysis
BACKGROUND: ChatGPT (Chat Generative Pre-trained Transformer) has gained popularity for its ability to generate human-like responses. It is essential to note that overreliance or blind trust in ChatGPT, especially in high-stakes decision-making contexts, can have severe consequences. Similarly, lacking trust in the technology can lead to underuse, resulting in missed opportunities. OBJECTIVE: This study investigated the impact of users' trust in ChatGPT on their intent and actual use of the tech
OpenAlex
1163d ago
Finance, VC & PE