{
  "id": 20046,
  "url": "https://www.contractsfinder.service.gov.uk/Notice/746b3b9a-e942-487b-aebd-b00f6d84c0af",
  "title": "Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service",
  "summary": "…re & Support • Digital Space Amazon Connect • Softphone, Reporting and Wallboard • Amazon Connect webchat and directed chat where applicable • Amazon Connect and Lex Gen AI where applicable • Digital Space managed service The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Centre Annual Software & Support Docusign Envelope ID: DC2AD8A9-A568-4777-ABC8-125BD072EB48 3 • Digital Space Amazon  Classification: Communications network.",
  "authors": "NHS Midlands & Lancashire Commissioning Support Unit",
  "category": "policy",
  "topics": "regulation,jobs-economy",
  "orgs": "amazon",
  "regions": "uk",
  "published_at": "2026-04-22T09:01:01.000Z",
  "fetched_at": "2026-08-15T00:00:00.000Z",
  "source_slug": "uk-contracts-finder-ai",
  "source_name": "UK Contracts Finder — AI procurement",
  "source_homepage": "https://www.contractsfinder.service.gov.uk/Search",
  "ethics_ai_record_url": "https://ethics.ai/record/20046",
  "original_url": "https://www.contractsfinder.service.gov.uk/Notice/746b3b9a-e942-487b-aebd-b00f6d84c0af",
  "evidence_status": "source-only",
  "attribution": "via ethics.ai"
}