{
  "id": 19907,
  "url": "https://www.contractsfinder.service.gov.uk/Notice/db7377f7-2a72-41a5-a729-29e13f8ccb5e",
  "title": "BHCC RM1557.14 AI Customer Contact and Task Handling",
  "summary": "AI customer contact and task handling, using Amazon Connect Classification: Software package and information systems.",
  "authors": "Brighton & Hove City Council",
  "category": "policy",
  "topics": "regulation",
  "orgs": "amazon",
  "regions": "uk",
  "published_at": "2025-10-02T08:51:01.000Z",
  "fetched_at": "2026-08-15T00:00:00.000Z",
  "source_slug": "uk-contracts-finder-ai",
  "source_name": "UK Contracts Finder — AI procurement",
  "source_homepage": "https://www.contractsfinder.service.gov.uk/Search",
  "ethics_ai_record_url": "https://ethics.ai/record/19907",
  "original_url": "https://www.contractsfinder.service.gov.uk/Notice/db7377f7-2a72-41a5-a729-29e13f8ccb5e",
  "evidence_status": "source-only",
  "attribution": "via ethics.ai"
}