{
  "id": 18307,
  "url": "https://www.forrester.com/blogs/ai-moderated-interviews-expand-how-teams-conduct-customer-research",
  "title": "AI-Moderated Interviews Expand How Teams Conduct Customer Research",
  "summary": "AI-moderated interviews are an emerging research tool in which an AI agent interviews human participants at scale by interacting with them in real time and facilitating the conversation based on their responses. AI moderators help teams collect qualitative insights at scale, lower language and time zone barriers in global research, and enrich surveys by combining […]",
  "authors": "Senem Guler Biyikli",
  "category": "org",
  "topics": "agents-autonomy",
  "orgs": null,
  "regions": null,
  "published_at": "2026-08-10T16:16:48.000Z",
  "fetched_at": "2026-08-11T05:10:37.351Z",
  "source_slug": "x-forrester-ai-blog",
  "source_name": "Forrester AI blog",
  "source_homepage": "https://www.forrester.com/blogs/category/artificial-intelligence-ai/",
  "ethics_ai_record_url": "https://ethics.ai/record/18307",
  "original_url": "https://www.forrester.com/blogs/ai-moderated-interviews-expand-how-teams-conduct-customer-research",
  "evidence_status": "source-only",
  "attribution": "via ethics.ai"
}